Privacy Policy
Effective Date: January 1, 2025 · Last Updated: March 1, 2026
Ninja ("we," "our," or "us") operates the website tryninja.ai and provides AI-powered digital marketing automation services, including Google Ads management, search optimization, and business growth tools. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.
By using Ninja, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, business name, phone number, and billing address when you create an account.
- Payment Information: Credit or debit card details (processed securely by our payment provider; we do not store full card numbers).
- Business Information: Your website URL, industry, business location, target keywords, and Google Business Profile data you provide to us.
- Advertising Account Data: When you connect your Google Ads account, we access your campaign performance data, bid settings, conversion data, and related advertising metrics solely to provide our services.
- Usage Data: IP address, browser type, device type, pages visited, time spent, and referring URLs collected automatically via cookies and analytics tools.
- Communications: Messages you send us via email, support tickets, or in-app chat.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our AI-powered marketing platform and Google Ads management services.
- Create and optimize Google Ads campaigns on your behalf, including keyword targeting, bid management, ad copy generation, and performance reporting.
- Process payments and manage your subscription.
- Send transactional emails (receipts, alerts, campaign reports).
- Send marketing communications (you may opt out at any time).
- Analyze platform usage to improve features and user experience.
- Comply with legal obligations and enforce our Terms of Service.
- Detect and prevent fraud or unauthorized access.
3. Google Ads and Google API Services
Ninja uses the Google Ads API to manage advertising campaigns on behalf of users who grant us access. Our use of Google API data is limited to providing and improving Ninja's services. We do not share Google API data with third parties except as necessary to operate our services.
Ninja's use and transfer of information received from Google APIs to any other app or service adheres to the Google API Services User Data Policy, including the Limited Use requirements.
You may revoke Ninja's access to your Google Ads account at any time through your Google Account security settings at myaccount.google.com/permissions.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Maintain your session and authentication state.
- Remember your preferences.
- Analyze traffic and usage patterns via Google Analytics (GA4).
- Measure the effectiveness of our own advertising campaigns via Google Ads conversion tracking.
You can control cookie settings through your browser preferences. Disabling cookies may limit certain features of our service.
5. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist in delivering our services (payment processors, cloud hosting, email delivery, analytics). These providers are contractually bound to protect your data.
- Google LLC: As a Google Ads API partner, we transmit your advertising data to Google's systems to execute campaigns on your behalf.
- Legal Requirements: When required by law, court order, or government authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you cancel your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal, tax, or regulatory purposes.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data ("right to be forgotten").
- Portability: Request a machine-readable copy of your data.
- Opt-Out: Unsubscribe from marketing communications at any time via the unsubscribe link in our emails.
To exercise any of these rights, contact us at privacy@tryninja.ai.
8. Security
We implement industry-standard security measures including TLS encryption for data in transit, AES-256 encryption for data at rest, role-based access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately at privacy@tryninja.ai.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website. Continued use of our services after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: