Question 1

What is Ninja?

Accepted Answer

Ninja is an AI platform that automates local SEO across Google, voice search, AI search engines, and 125+ directories — so your business shows up wherever customers are searching.

Question 2

Who is Ninja for?

Accepted Answer

Ninja is built for local businesses — restaurants, salons, contractors, clinics, and more — who want more calls and foot traffic without doing manual marketing work.

Question 3

How quickly will I see results?

Accepted Answer

Most businesses see Google ranking improvements within 14–21 days. AI search visibility (ChatGPT, Perplexity, Google AI Overviews) typically improves within 30 days.

Question 4

What's included in my subscription?

Accepted Answer

Your Ninja subscription gives you access to the full platform — Google Manager, Voice Search, AI Search Visibility, Keyword Engine, Posting Manager, Review Manager, and Listing Sync all work together as one cohesive system. Exactly what's included depends on your plan.

Question 5

Is there a contract?

Accepted Answer

No contracts. Cancel anytime with 10 days notice before your next billing date.

Question 6

How does billing work?

Accepted Answer

Ninja is billed monthly and charged to the card on file. You can view and manage your billing details anytime in your dashboard.

Question 7

Can I add extras?

Accepted Answer

Yes. Optional add-ons — Advanced Presence, Google AI-Posting Pro, Power Reviews, and ChatGPT AI Booster — can be added during or after signup.

Question 8

Do I need to do anything manually?

Accepted Answer

Almost nothing. Setup takes about 2 minutes. After that, Ninja handles posting, review responses, listing sync, and keyword updates automatically.

Question 9

What platforms does Ninja optimize?

Accepted Answer

Ninja optimizes Google Business Profile, Apple Maps, Yelp, Bing, Facebook, ChatGPT, Siri, Alexa, Google Assistant, Perplexity, and 125+ more directories.

Question 10

Will Ninja post to my Google Business Profile automatically?

Accepted Answer

Yes. Ninja publishes weekly AI-written, keyword-optimized posts to your Google Business Profile on your behalf — no action needed from you.

Question 11

How do I get help?

Accepted Answer

Email us at help@tryninja.ai. We typically respond within 1 business day.

Question 12

What if I want to cancel?

Accepted Answer

Cancel anytime via your account dashboard or by emailing help@tryninja.ai with 10 days notice before your renewal date.

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