Welcome to Ninja ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

2. Information We Collect

We collect information in the following ways:

Information You Voluntarily Provide

We collect personal information that you voluntarily provide when registering for our services, expressing interest in obtaining information about us, participating in activities on our platform, or otherwise contacting us. This may include your name, email address, phone number, business name, business address, payment information, and any other information you choose to provide.

Information Automatically Collected

When you access our services, we automatically collect certain information about your device and how you interact with our platform. This includes your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, links clicked, and other usage data. We may also collect information through cookies, web beacons, and similar tracking technologies.

Information from Third-Party Sources

We may receive information about you from third-party sources, such as business data providers, social media platforms, advertising networks, and analytics partners. This information may be combined with other information we collect about you.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Process transactions and send related information including purchase confirmations and invoices
Send administrative information such as updates, security alerts, and support messages
Respond to inquiries and offer customer support
Send promotional communications, including offers, newsletters, and information about services (you may opt out at any time)
Conduct research and analysis to improve our platform and develop new features
Monitor and analyze usage patterns and trends
Detect, prevent, and address fraudulent activity, security incidents, and other harmful or illegal activities
Comply with legal obligations and enforce our terms and policies
Personalize your experience and deliver content relevant to your interests

4. How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These parties are obligated to protect your information and may not use it for any purpose other than performing services for us.

Affiliates and Business Transfers

We may share your information with our affiliates and subsidiaries. In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information where required by law, governmental authority, or legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or comply with a judicial proceeding, court order, or legal process.

Marketing Partners

With your consent or as permitted by applicable law, we may share your information with trusted marketing partners to offer you relevant products, services, and promotions. You may opt out of such sharing by contacting us at help@tryninja.co.

5. Your Data Protection Rights

General Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information. You may also have the right to object to or restrict processing of your data, and to request data portability. To exercise these rights, please contact us at help@tryninja.co.

California Residents — CCPA / CPRA

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) grants you specific rights regarding your personal information:

Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the purposes for collection, and the categories of third parties with whom we share it.
Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
Right to Opt-Out of Sale or Sharing: You may direct us not to sell or share your personal information with third parties for cross-context behavioral advertising.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To submit a CCPA/CPRA request, contact us at help@tryninja.co. We will respond within 45 days of receiving a verifiable consumer request.

EU and UK Residents — GDPR

If you are located in the European Union or the United Kingdom, the General Data Protection Regulation (GDPR) grants you the following rights:

Right of Access: You have the right to request a copy of your personal data.
Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
Right to Erasure: You have the right to request deletion of your personal data under certain circumstances.
Right to Restrict Processing: You have the right to request that we limit the processing of your personal data.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format.
Right to Object: You have the right to object to processing of your personal data for direct marketing or legitimate interest purposes.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.

6. Data Security and Retention

We implement appropriate technical and organizational security measures designed to protect your personal information from accidental loss, unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and secure data storage practices.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. International Data Transfers

Your information may be transferred to, stored, and processed in the United States or other countries outside your country of residence, where data protection laws may differ from those in your jurisdiction. By using our services, you consent to the transfer of your information to the United States and other countries. Where required by law, we implement appropriate safeguards for international transfers, such as Standard Contractual Clauses approved by the European Commission.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Ninja

Email: help@tryninja.co